Privacy Policy

Welcome to Silver Springs Lodge, the Senior Wellness Resort of silvspr.com. This Privacy Policy describes how we collect, use, share, and protect your personal information in 2025. By using our website, you agree to the terms outlined here.

1. Information We Collect

We collect information that you provide directly when you make a reservation, sign up for our newsletter, or fill out inquiry forms. This may include your name, email address, phone number, date of birth, and any preferences you share to enhance your stay.

We also gather information automatically through cookies and similar technologies, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

Your personal data is used to:

Process and confirm your reservations;
Provide you with updates, offers, and wellness tips;
Improve our website and services based on your feedback and usage;
Respond to your inquiries and requests when you contact us;
Ensure security and prevent unauthorized activity.

3. Cookies and Tracking Technologies

Silver Springs Lodge uses cookies to enhance your experience on silvspr.com. Cookies are small text files placed on your device to remember preferences and analyze site traffic. You may adjust your browser settings to refuse cookies, but please note this may limit certain features of our website.

4. Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted service providers who assist us in operating our site, conducting business, or servicing you, under strict confidentiality obligations. We may also disclose information if required by law or to protect our rights.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data. Access is limited to authorized personnel, and we regularly review our security practices to guard against unauthorized access or alteration.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

7. Your GDPR Rights

If you are located in the European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR):

Right to access your personal data;
Right to correct inaccurate information;
Right to request deletion of data when no longer needed;
Right to restrict or object to processing;
Right to data portability;
Right to withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us. We will respond to your request within one month, unless an extension is necessary under applicable law.

8. Children’s Privacy

Our site and services are intended for adults. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected information from someone under 16, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The effective date will be indicated at the top of this page. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please reach out to us:

Silver Springs Lodge
Address: Museumstrasse 2, 8001 Zurich, Switzerland
Phone: +41769719559
Business ID: CHE-571.116.279